PURPOSEPlan, manage and continuously improve all branch-level information-technology services so that One World Rental’s Sydney logistics hub and on-site event networks operate securely, reliably and in line with corporate SLA, ISO 27001 and ITIL standards.LOCATIONOne World Rental, 9 Williamson Road, Ingleburn NSW 2565, Australia. (Frequent short-term travel to client venues across New South Wales.)REPORTING TOAPAC Head of Operations &amp; ITQUALIFICATIONS &amp; REQUIREMENTS<ul style="list-style-type:disc;"><li>Bachelor’s degree in Information Technology or related discipline or minimum three years’ full-time equivalent ICT support experience.</li><li>Proven background administering Windows &amp; Linux servers, LAN/WAN/Wi-Fi, Azure AD, Microsoft 365 and endpoint-management tools (Intune).</li><li>Sound knowledge of routing/switching, firewalls, VPNs and event Wi-Fi deployment.</li><li>Competence in scripting/automation (PowerShell or Python) and ITIL incident/change management.</li><li>Desirable certifications: CCNA/CCNP, Microsoft Certified: Azure Administrator, CompTIA Security+.</li><li>Excellent written and verbal English; strong analytical, customer-service and team-leadership skills.</li><li>Eligibility to work full-time in Australia; willingness to participate in after-hours on-call roster.DUTIES &amp; RESPONSIBILITIES&nbsp;</li><li>Lead the Sydney ICT team—set KPIs, coach technicians, manage the on-call roster and represent the branch at weekly APAC IT forums.</li><li>Architect, deploy and maintain LAN/WAN, Wi-Fi, VPN, firewall and 4G/5G fail-over links; ensure ≥ 99.8 % infrastructure uptime.</li><li>Administer cloud and on-prem systems including Windows/Linux servers, Azure AD, Intune, Microsoft 365, backups and disaster-recovery tests.</li><li>Own the service desk (Tier 1-3) using Freshservice; monitor SLA metrics, perform root-cause analysis and publish post-incident reports.</li><li>Design and deliver temporary event networks (switch stacks, Wi-Fi mesh, AV integration); provide on-site support to guarantee 99.5 % device uptime.</li><li>Develop automation scripts for user provisioning, asset audits and health-check reporting; pilot emerging technologies and draft business cases.</li><li>Manage ICT governance—maintain configuration/change registers, apply critical patches within 14 days and run quarterly licence-compliance audits.</li><li>Control ICT budgets and assets—oversee SIM-card pool, IoT data plans and hardware/software procurement, keeping spend within ±3 % of forecast.</li><li>Liaise with vendors and stakeholders—escalate complex faults, negotiate support credits, and brief clients on technical requirements before events.</li><li>Ensure WHS, ISO 27001 and company policy compliance across all ICT operations, documenting SOPs and delivering cyber-awareness training to staff.</li></ul>

Information & Communication Technology

Annual

Lead Sydney’s ICT team! Design secure networks, support top events, and drive tech excellence at One World Rental.

ICT Support Engineer (Team Lead, Sydney Branch)

Full time

<h2 style="margin-left:0px;">Job description</h2><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Join a Proudly Family-Owned Business with a Strong Footprint in Trade Services and Wholesale Supply<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">We are a dynamic, family-operated company with deep roots in Australia’s trade and supply industries. With decades of experience, we’ve grown from a small local operation into a trusted group of businesses spanning trade services—including cleaning, garden maintenance, landscaping, and building maintenance—alongside a robust wholesale supply division, delivering high-quality office and hospitality supplies across the country. We value long-term relationships, hands-on leadership, and a commitment to reliability, making us a stable and supportive place to build your career.<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">About the Role<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">We’re looking for a talented and versatile Software Engineer with 1-3 years experience to join our in-house development team as we continue to modernise and connect the systems that support our growing group of trade and wholesale businesses. This is a hands-on role where you’ll work across a broad tech stack—primarily PHP and C#—to build integrations, develop custom applications, and improve system interconnectivity. You’ll be instrumental in shaping scalable digital solutions that support real-world operations, from warehouse logistics to field service coordination. If you thrive in a collaborative environment and enjoy seeing your work make a direct impact, this is an excellent opportunity to grow with a stable, values-driven company.<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Key Responsibilities<ul><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Design and implement software applications in line with business requirements.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Work with API's and interconnectivity of the companies various systems.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Collaborate in agile teams with developers, testers, and product owners.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Conduct code reviews and ensure software best practices.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Participate in continuous integration and continuous delivery (CI/CD) pipelines.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Diagnose and resolve technical issues.</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Contribute to documentation and knowledge sharing.</li></ul><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Educational &amp; Professional Requirements<ul><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Bachelor’s degree or higher in Computer Science, Software Engineering, or related field</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Experience in both PHP and C# languages</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Experience creating integrations and managing API's</li><li><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Proven ability to work in a team and communicate effectively with stakeholders.</li></ul><span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Job Type: Full-time<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Pay: $75,000.00 – $80,000.00 per year<span style="background-color:rgb(255,255,255);color:rgb(89,89,89);font-family:&quot;Indeed Sans&quot;, &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Liberation Sans&quot;, Roboto, Noto, sans-serif;font-size:16px;">Work Location: In person&nbsp;

Join a Proudly Family-Owned Business with a Strong Footprint in Trade Services and Wholesale Supply

Software Engineer

Key Responsibilities:<ul><li>Design, develop, test, and maintain software applications and tools to meet business and user requirements</li><li>Customize and enhance existing applications and systems for improved performance, scalability, and functionality</li><li>Analyse user needs and software requirements to determine feasibility and technical limitations</li><li>Write clean, efficient, and maintainable code across a range of platforms and languages</li><li>Conduct debugging, testing, and troubleshooting of software applications to ensure functionality and reliability</li><li>Develop technical documentation, user guides, and support materials for both end users and internal teams</li><li>Collaborate with stakeholders to define project specifications and deliver software solutions aligned with business goals</li><li>Integrate third-party APIs and services to extend application functionality</li><li>Maintain and improve application security, ensuring compliance with relevant data protection regulations and standards</li><li>Stay current with emerging technologies, tools, and programming practices</li></ul>Reporting:This role reports directly to the Manager.Working Hours:Full-time, 9:00 am – 5:00 pm, Monday to Friday.Qualifications:<ul><li>A relevant bachelor’s degree or higher in Computer Science, Software Engineering, or a related field</li></ul>Experience:<ul><li>Minimum of 5 years’ experience in a software development or applications programming role may be accepted in lieu of formal qualification</li></ul>Required Skills:<ul><li>Proficiency in programming languages such as Java, C#, Python, JavaScript, or others as required</li><li>Experience with software development frameworks, databases, and version control tools</li><li>Familiarity with agile development methodologies and software lifecycle processes</li><li>Strong problem-solving abilities and a keen attention to detail</li><li>Experience with cloud-based platforms and API integrations</li><li>Ability to work both independently and collaboratively within a development team</li><li>Strong written and verbal communication skills</li></ul>Performance Goals:<ul><li>Deliver high-quality, functional software on time and within scope</li><li>Resolve bugs and issues effectively with minimal disruption to users</li><li>Contribute to ongoing software improvements and innovation within the team</li></ul>&nbsp;If you're passionate about coding and innovation, and enjoy working in a fast-paced, collaborative environment, we invite you to apply. Please send your resume to work.rshift@gmail.com

Software and Applications Programmers
Full-time Position – 38 hours per week
Sydney, Melbourne, Brisbane

Software and Applications Programmers

CARERS NSW LIMITED is the peak organisation supporting unpaid carers across New South Wales and helps improve the lives of those caring for family and friends with support needs relating to ageing, disability, health and mental illness. We are currently seeking a full-time IT Technical Support Officer (ICT Support and Test Engineers nec) to join our team, with the role based in North Sydney, NSW. This position is 38 hours per week, and the ideal candidate will have at least 3 years of relevant experience and hold a bachelor’s degree in information technology (network and system computing). A competitive salary of $85,000 to $95,000, plus superannuation, is on offer. <h3>Benefits</h3> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Maintain and administer computer networks while handling software, hardware, and configuration issues, and assist with all End User Computing devices, including their configuration, problem diagnosis, maintenance, repair, and replacement.</li><li>Perform disaster recovery, data backups, and implement security protocols.</li><li>Diagnose and troubleshoot software, hardware, and network problems, and replace faulty components while installing, configuring, and upgrading network systems.</li><li>Work with different business stakeholder to coordinate system updates, resolve technical issues, document their business needs, and ensure the smooth operations of the system.</li><li>Keeping up to date with the latest technological advancements, industry trends, and best practices in educational technology to suggest innovative solutions and drive continuous improvement.</li><li>Identify system inefficiencies and recommend better practices and system functions to meet business unit users’ requirements and Carers NSW standards.</li><li>Use project management skills to plan, resource, and manage IT projects effectively, implementing system solutions that include creating and testing plans to ensure quality and functionality Implement system solutions, including creating and testing plans to ensure quality.</li><li>Use modelling techniques to create clear system designs.</li><li>Continually contribute to the repository of quality support documentation and knowledge base.</li><li>Create user guides and training materials, conduct training sessions, and orient new staff with IT account setups and conduct IT inductions to facilitate effective system use.</li><li>Perform scheduled out-of-hours maintenance when required.</li><li>Contribute to Carers NSW databases management.</li><li>Ensure successful operation of backups and maintain IT asset register.</li><li>Review systems and procedures regularly for ongoing improvements.</li><li>Travel across regions to manage technical issues and offer support.</li><li>Act as a point of contact for technical queries related to DAPS operation.</li><li>Collaborate with IT Project Manager to support transformation projects.</li></ul> <h3>Qualification & experience</h3>EMPLOYMENT REQUIREMENTS:&nbsp;<ul style="list-style-type:disc;"><li>Hold relevant qualifications and experience</li><li>Satisfactory Police Check</li><li>COVID-19 Vaccination</li><li>Rights to live and work in Australia</li></ul>&nbsp;APPLY:&nbsp;If you meet these criteria, please submit your application with a cover letter detailing your relevant experience and availability. Only shortlisted candidates will be contacted.

CARERS NSW LIMITED is seeking a full-time IT Technical Support Officer (ICT Support and Test Engineers nec) to join our team.

IT Technical Support Officer (ICT Support and Test Engineers nec)

As the&nbsp;SAP Senior Functional Consultant – GTM&nbsp;you will be responsible for:<ul style="list-style-type:disc;"><li>Design and deliver SAP GTM related solutions for the Wilmar Sugar business units that deliver improved functionality and process improvements for the business</li><li>Provide any day to day support of the SAP module or related modules</li><li>Manage relationships with a variety of internal and external parties to deliver the optimal outcomes in a timely and efficient manner</li><li>Act as a WIS SAP liaison point working directly with other IS and business unit subject matter experts to ensure alignment and consistency across the business and to ensure that assigned project tasks are executed to schedule</li><li>Manage the full development life cycle of a technical change including requirements gathering, specification writing, liaising with on-shore and off-shore development teams, system integration testing (SIT), supporting user acceptance testing (UAT), training documentation and delivery of the system as required</li></ul>What you need:<ul style="list-style-type:disc;"><li>Tertiary qualification in IT or finance; SAP industry certification highly regarded.</li><li>Minimum of 5-7 years of experience with SAP GTM in a technical role, with a strong understanding of commodities trading.</li><li>Experience with FMCG and SAP S4, particularly in brownfields conversion projects, is an advantage.</li><li>Proven track record in project delivery, with strong written and verbal communication skills.</li><li>Ability to influence outcomes using sound arguments and expert advice while building strong stakeholder relationships.</li><li>Adaptable to changing environments, maintaining effectiveness in uncertainty, and skilled in problem-solving and collaborative teamwork.</li><li>Full working rights in Australia</li></ul>

We have a newly created opportunity for a SAP Senior Functional Consultant – GTM to join our AU based SAP team.

SAP Senior Functional Consultant – GTM

We require a very capable and professional Senior Engineer who has 7 years plus experience in managing the IT networks of small business enterprises. The candidate will liaise directly with our clients and report back to our management team. The client base is from varied industries and each has unique requirements for their operations. &nbsp;Our systems include Remote Monitoring and Management software (RMM) and an integrated Professional Services Automation Module (PSA). The position includes site work and an ability to think on your feet. It requires diplomacy and understanding that require strong time management skills and accountability and can build strong relationships with people.&nbsp; <h3>Benefits</h3>From day one our staff start a journey of training and career planning. We will track, guide, and oversee each member of the staff’s training programs and growth as we champion people who want to grow with the company. We will consider specialised courses that are in line with the company and its ethos . All training content is open to suggestions from all staff as we like to encourage a broad spectrum of learning that will benefit the team and company.We have a bonus system for those that go beyond their expected performance or study timelines&nbsp;We have flexible hours and remote work if suitable for your role.We are located in close proximity to the City and transportWe are a small but mighty, highly regarded company&nbsp;We are a close team that is supportive of each other and we encourage fun and a healthy work life balance &nbsp;&nbsp; <h3>Task & responsibilities</h3>Network Services Support Program (NSSP)&nbsp;Training provided for in-house systems &nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Carry out the site and system audits&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Guide clients with corrections and system changes if required•&nbsp;&nbsp;&nbsp;&nbsp;Site documentation updates•&nbsp;&nbsp;&nbsp;&nbsp;Deliver regular maintenance, monitoring, management, remediation, and emergency support to our key clients.•&nbsp;&nbsp;&nbsp;&nbsp;Check weekly scripts to attend to system alerts•&nbsp;&nbsp;&nbsp;&nbsp;Attend bi-monthly site visits for visual checks of hardware•&nbsp;&nbsp;&nbsp;&nbsp;Follow the Trust and Business Principles of HALL COMPUTER SERVICES•&nbsp; &nbsp; Proven experience in network engineering•&nbsp;&nbsp;&nbsp;&nbsp;Strong troubleshooting skills and the ability to resolve complex network issues•&nbsp;&nbsp;&nbsp;&nbsp;Experience in network design, deployment, and optimisation•&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in scripting&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Solid understanding of network security practices and solutions&nbsp;•&nbsp; &nbsp; High level of written and verbal communication skills&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Understands the importance of ticket clarity for the next person•&nbsp;&nbsp;&nbsp;&nbsp;Always updates tickets when necessary•&nbsp; &nbsp; Liaise with clients, delivering great solutions and customer service&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Presents a professional and client-focused attitude&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Strong client service skills•&nbsp;&nbsp;&nbsp;&nbsp;Builds and sustains a good working relationship with clients•&nbsp;&nbsp;&nbsp;&nbsp;Sound technical, communication and documentation skills•&nbsp;&nbsp;&nbsp;&nbsp;Ready to go out to clients when needed&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Put in additional site hours if necessary&nbsp;&nbsp; <h3>Qualification & experience</h3>Required Skills At least 7+ years experience in&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;HPE servers and HP workstations•&nbsp;&nbsp;&nbsp;&nbsp;Windows 10 /Server 2016+•&nbsp;&nbsp;&nbsp;&nbsp;RD Services /Thin Clients•&nbsp;&nbsp;&nbsp;&nbsp;Netgear, Sonicwall and Draytek, Cisco, Barracuda, PFSense•&nbsp;&nbsp;&nbsp;&nbsp;VMware Hypervisor ESXi / Microsoft HyperV&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;MS Exchange 2016+ &amp; 365, SQL•&nbsp;&nbsp;&nbsp;&nbsp;LAN /WAN technologies&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Backup, Imaging, NAS, &amp; Data Recovery solutions•&nbsp;&nbsp;&nbsp;&nbsp;Sound knowledge of IPv4&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Sound understanding of ethernet switching technologies.•&nbsp;&nbsp;&nbsp;&nbsp;Sound understanding of IP routing and forwarding.MANDATORY CERTIFICATION&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;CCNA•&nbsp;&nbsp;&nbsp;&nbsp;MS900 - Microsoft 365 Certified: Fundamentals &nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;MS500 - 365 Certified: Security Administrator Associate&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;SC900 – Microsoft Certified: Security, Compliance, and Identity Fundamentals•&nbsp;&nbsp;&nbsp;Diploma Information Technologies Systems or better

Are you adept at Microsoft Network Technologies

Do you have a strong knowledge of essentials Server and other small business IT technologies (RD etc)

How long have you worked in this type of role

Are you happy to liaise and guide clients

Have you had demonstrable experience as an L3, senior  Desktop engineer

We require a Senior Engineer familiar with managed services systems in small and medium-sized businesses. We build systems with potency and security.

Network Engineer Level 3

As a Networks &amp; Systems Engineer, you will play a crucial role in planning, developing, deploying, testing, and optimising network and system services, taking responsibility for configuration management and overall operational readiness of network systems, especially in environments with multiple operating systems and configurations.&nbsp;Your primary responsibilities will include monitoring and maintaining installed networks and services, providing escalated support, performing network system installations, and providing after-hours escalation support, as needed&nbsp;Key Responsibilities:<ul style="list-style-type:disc;"><li>Deploy and maintain network and system infrastructure in our client environments, ensuring optimal performance, reliability, and security.&nbsp;</li><li>Traveling for projects located both locally and nationally.</li><li>Provide escalation support for network infrastructure and associated services, troubleshooting and resolving complex technical problems in a timely manner.</li><li>Train and mentor level 1 technicians to minimise escalations and improve first call resolution KPIs.</li><li>Act as technician on remote/onsite installations, working closely with third party vendors and clients to ensure successful deployments.</li><li>Proactively analyse system performance to identify opportunities for enhancement, develop short- and long-term strategic plans for upgrades, and implement improvements to optimize reliability and efficiency</li><li>Ensure the seamless integration and interoperability of network equipment and systems from various vendors and service providers</li><li>Stay up to date on emerging technologies via vendor certifications, our test lab, and competitor solutions.&nbsp;</li><li>Recommending opportunities to enhance network performance and capabilities and improve overall department efficiency.</li><li>Document network and system configurations, procedures, and best practices to ensure knowledge transfer and facilitate future troubleshooting efforts.</li><li>Provide after-hours escalation support as part of an on-call rotation schedule.</li></ul>Qualifications:<ul><li>Relevant Bachelor’s degree</li><li>Network Engineering and Industry standard vendor certifications, such as CCNA, CCNP, CWNP or equivalent.</li><li>ITIL certifications or equivalent</li></ul>&nbsp;Required Technical Background and Skills:<ul style="list-style-type:disc;"><li>Excellent communication, interpersonal, and leadership skills</li><li>Strong interest in technology with a desire to continuously learn and expand knowledge.</li><li>Experience with ticketing systems, and remote monitoring and management (RMM)</li><li>Experience working in Hotel or accommodation IT environments or similar</li><li>Ability to communicate with corporate management whilst deploying IT solutions.</li><li>Excellent troubleshooting skills with the ability to analyse complex technical issues and implement effective solutions.</li><li>Capable in configuring and deploying Network equipment and Servers</li><li>Strong understanding of wireless network implementation and troubleshooting.</li><li>Understanding of Network protocols, OSI layer and telecommunication fundamentals</li><li>Knowledge and/or experience of network security fundamentals.</li><li>Scripting and/or programming knowledge is highly regarded.</li><li>Strong organizational and time management skills.</li></ul>&nbsp;

Elevate your career! Networks & Systems Engineer: innovate, optimize, mentor, and lead cutting-edge network projects. Impactful role with travel.

Networks & Systems Engineer

About the Role:The Cybersecurity Analyst and Infrastructure Engineer is responsible for securing and managing the organization’s IT infrastructure. This includes implementing and maintaining security solutions, monitoring, assessing and remediating vulnerabilities, and ensuring compliance with organizational and regulatory security standards. The role also involves deploying, configuring, and supporting the organization’s core infrastructure technologies to maintain high availability, performance, and security.Duties and Responsibilities:<ul><li>Cybersecurity Operations:<ul><li>Perform security assessments and vulnerability scans using tools, not limited to but including, Microsoft Defender, Zscaler, Palo Alto and Rapid7 to identify and mitigate risks.</li><li>Monitor security logs and alerts from Zscaler, Microsoft Defender, and other security platforms.</li><li>Ensuring patch management and updates across the network, endpoints and perimeter.</li><li>Manage security events and incidents in SIEM</li><li>Investigate and respond to security incidents, performing root cause analysis and recommending corrective actions.</li><li>Maintain and enforce security policies, procedures, and compliance requirements.</li><li>Conduct security awareness training and provide guidance to staff on best practices.</li></ul></li><li>Infrastructure Management:<ul><li>Design, deploy, and maintain IT infrastructure, including Azure-based cloud services, Microsoft Intune for endpoint management, and Datto for backup and disaster recovery solutions.</li><li>Manage and configure network security devices, firewalls, and VPNs to ensure secure connectivity.</li><li>Perform regular system and network performance monitoring and implement optimizations as needed.</li><li>Maintain documentation of system configurations, network diagrams, and procedures.</li><li>Collaborate with other IT teams to support organizational IT projects and initiatives.</li></ul></li></ul>Skills and Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Engineering, or a related field, or equivalent experience.</li><li>At least 8-10 years of experience in cybersecurity and IT infrastructure roles.</li><li>Proficiency with security tools such as Rapid7, Zscaler, and Microsoft Defender.</li><li>Strong experience managing Azure cloud services, Microsoft Intune, and Datto solutions.</li><li>In-depth understanding of networking protocols, firewalls, and endpoint security.</li><li>Proven ability to conduct vulnerability assessments, analyze risks, and implement mitigation strategies.</li><li>Strong problem-solving skills, with the ability to work independently and handle multiple tasks simultaneously.</li><li>Excellent communication and documentation skills</li></ul>

Safeguard and optimize our evolving tech environment as a Cybersecurity Analyst & Infrastructure Engineer, driving secure, high-performance solutions.

Cybersecurity Analyst and Infrastructure Engineer

Contract

Key Responsibilities:<ul><li>Develop and implement quality assurance (QA) plans, policies, standards, and procedures to ensure consistency and compliance across ICT systems, software, and environments</li><li>Conduct comprehensive audits and assessments of systems and infrastructure to identify non-compliance with QA standards, regulatory requirements, and accreditation frameworks</li><li>Design, execute, and oversee both manual and automated tests to validate system functionality, security, and performance</li><li>Identify and analyze quality issues, develop corrective action strategies, and drive continuous improvement initiatives</li><li>Collaborate with cross-functional teams, including software developers, infrastructure engineers, and project managers, to ensure adherence to QA best practices throughout the development lifecycle</li><li>Maintain accurate and up-to-date QA documentation, including test plans, test cases, and issue tracking reports</li><li>Monitor quality metrics and system performance trends to inform decision-making and risk mitigation strategies</li><li>May provide leadership, guidance, and supervision to QA team members, promoting adherence to standardized procedures and fostering professional development</li></ul>Reporting:The ICT Quality Assurance Engineer reports directly to the Manager.Working Hours:Full-time role: Monday to Friday, 9:00 am – 5:00 pm.Qualifications:A bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related disciplineExperience:At least 5 years of relevant experience in quality assurance, system testing, or a similar role may be accepted in lieu of formal qualificationsRequired Skills:<ul><li>In-depth understanding of QA methodologies, tools, and processes across software and infrastructure environments</li><li>Proficiency with automated testing frameworks and tools (e.g., Selenium, JUnit, TestNG, Postman)</li><li>Experience with version control systems (e.g., Git), CI/CD pipelines, and defect tracking tools (e.g., Jira, Bugzilla)</li><li>Knowledge of system and software compliance standards, such as ISO 9001, ITIL, or other regulatory frameworks</li><li>Strong analytical, documentation, and communication skills</li><li>Ability to work independently or within a team environment while managing multiple projects and deadlines</li><li>Familiarity with Agile/Scrum methodologies is a plus</li><li>Certifications such as ISTQB, CSTE, or equivalent are highly desirable</li></ul>Performance Goals:<ul><li>Ensure consistent delivery of high-quality, secure, and compliant ICT systems</li><li>Proactively identify and resolve quality issues, reducing defect rates and improving system stability</li><li>Maintain thorough QA documentation and uphold industry standards across all QA activities</li><li>Support continuous improvement initiatives that enhance software and infrastructure reliability</li></ul>If you’re a quality-focused ICT professional with a passion for system integrity and performance, we invite you to apply. Please send your resume to admin@shoolinconsultancy.com&nbsp;

ICT Quality Assurance Engineers
Full-Time Position (38-hours per week)
Brisbane, Sydney, Melbourne

ICT Quality Assurance Engineers

Key Responsibilities:<ul><li>Design, develop, test, and maintain software applications and tools to meet business and user requirements</li><li>Customize and enhance existing applications and systems for improved performance, scalability, and functionality</li><li>Analyse user needs and software requirements to determine feasibility and technical limitations</li><li>Write clean, efficient, and maintainable code across a range of platforms and languages</li><li>Conduct debugging, testing, and troubleshooting of software applications to ensure functionality and reliability</li><li>Develop technical documentation, user guides, and support materials for both end users and internal teams</li><li>Collaborate with stakeholders to define project specifications and deliver software solutions aligned with business goals</li><li>Integrate third-party APIs and services to extend application functionality</li><li>Maintain and improve application security, ensuring compliance with relevant data protection regulations and standards</li><li>Stay current with emerging technologies, tools, and programming practices</li></ul>Reporting:This role reports directly to the Manager.Working Hours:Full-time, 9:00 am – 5:00 pm, Monday to Friday.Qualifications:<ul><li>A relevant bachelor’s degree or higher in Computer Science, Software Engineering, or a related field</li></ul>Experience:<ul><li>Minimum of 5 years’ experience in a software development or applications programming role may be accepted in lieu of formal qualification</li></ul>Required Skills:<ul><li>Proficiency in programming languages such as Java, C#, Python, JavaScript, or others as required</li><li>Experience with software development frameworks, databases, and version control tools</li><li>Familiarity with agile development methodologies and software lifecycle processes</li><li>Strong problem-solving abilities and a keen attention to detail</li><li>Experience with cloud-based platforms and API integrations</li><li>Ability to work both independently and collaboratively within a development team</li><li>Strong written and verbal communication skills</li></ul>Performance Goals:<ul><li>Deliver high-quality, functional software on time and within scope</li><li>Resolve bugs and issues effectively with minimal disruption to users</li><li>Contribute to ongoing software improvements and innovation within the team</li></ul>&nbsp;If you're passionate about coding and innovation, and enjoy working in a fast-paced, collaborative environment, we invite you to apply. Please send your resume to admin@shoolinconsultancy.com&nbsp;

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